Freshideastoday.com is now Freshideas.ai

Enterprise Service Management

We aspire to help customers extend their IT Service Management agenda beyond Service Desk to include Knowledge Base, Change Control, Automation, IT Asset Management and analytics to help right time decision making.

Enterprise Service Management (ESM) is a strategic approach that extends the principles of IT Service Management (ITSM) beyond IT departments to the entire organization, enabling the efficient and effective delivery of services and support across various business functions, promoting collaboration, automation, and improved customer satisfaction.

However, organisations will over spend more than $ 750 Million on unused features of IT Software. We aspire to provide organisations large and small “right sized” service management software that works and drives desired outcomes for the best price.

Our Technologies Partners

OUR SERVICES

Technology services built specifically for your business

Bring them together and you overcome the ordinary. See what we do

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Free Audit

Maximize the potential of your enterprise service management with our complimentary audit, uncovering opportunities to streamline processes, improve efficiency, and deliver exceptional services across your organization.