We aspire to help customers extend their IT Service Management agenda beyond Service Desk to include Knowledge Base, Change Control, Automation, IT Asset Management and analytics to help right time decision making.
Enterprise Service Management (ESM) is a strategic approach that extends the principles of IT Service Management (ITSM) beyond IT departments to the entire organization, enabling the efficient and effective delivery of services and support across various business functions, promoting collaboration, automation, and improved customer satisfaction.
However, organisations will over spend more than $ 750 Million on unused features of IT Software. We aspire to provide organisations large and small “right sized” service management software that works and drives desired outcomes for the best price.
