Draw more out of your enterprise software with an interactive support system that will act as your personal guide.
Supercharge your enterprise software with Whatfix’s digital adoption platform, revolutionizing user experience through personalized guidance and interactive support.
The Select Group, a technical services company, was able to boost the user adoption of their new HCM tool across multiple teams and levels of hierarchy with the help of Whatfix’s digital training solution.
Whatfix Implementations:
– Flows, for in-app step-by-step guidance & training
– Self-Help, for anytime access to support
– Search bar, to find links to relevant content
– Analytics, to build better content based on queries
– Additional capabilities like Pop-ups, widgets, videos & surveys
Boost user adoptions by gaining enhanced visibility into the technology landscape, empowering employees or customers with a seamless and engaging digital experience.
Help users get acquainted with new applications faster with step-by-step interactions that won’t leave them scratching their head in confusion. Boost employee productivity by 1.25x with a DAP that supports your organization’s digital transformation goals.
Business heads can now rest easy with a 65% drop in go-to-launch enterprise applications upon integrating Whatfix into existing systems. Define user roles, control access, and offer customized content throughout all your business units with intelligent segmentation.
Whether you’re an HR Manager introducing new users to existing systems or a Product Manager introducing existing employees to new systems, Whatfix will have you up and running in no time with beacons and pop-ups to guide them towards specific features or updates.
Humanised transformation content
Whatfix supports hybrid work models, ensuring that your remote workforce won’t miss out even in constantly changing environments. Shorten the learning curve and boost user competency with capabilities like in-app training, task lists, and self-help widgets.
Enhance your organizational approach with a versatile digital adoption platform that seamlessly aligns with your needs, driving successful digital transformations.
Amplify your digital transformation program through an enhanced user journey experience that revolutionizes outcomes.
Leading global information services company, Experian, implemented Salesforce to enable their sales teams. Despite the initial training, several users faced difficulties navigating the tool due to their highly-customized processes. Whatfix delivered in-app guidance solutions to introduce and re-introduce the new tool to sales people in a cost-effective manner.
Whatfix Solutions:
– Interactive on-screen guidance and self help
– Multi-format content creation with videos, PDFs, etc.
– Specialized expertise in CRMs & supplementary features
– Personalized and targeted reinforcement training
Get onboard with digital enablement
Layer your software with interactive user guidance for higher digital adoption.
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