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Layer your applications with Whatfix’s digital adoption platform

Draw more out of your enterprise software with an interactive support system that will act as your personal guide.

Supercharge your enterprise software with Whatfix’s digital adoption platform, revolutionizing user experience through personalized guidance and interactive support.

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    Here’s a quick run-through on Whatfix.

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    CASE STUDY #1

    The Select Group

    The Select Group, a technical services company, was able to boost the user adoption of their new HCM tool across multiple teams and levels of hierarchy with the help of Whatfix’s digital training solution.

    Whatfix Implementations:

    – Flows, for in-app step-by-step guidance & training

    – Self-Help, for anytime access to support

    – Search bar, to find links to relevant content

    – Analytics, to build better content based on queries

    – Additional capabilities like Pop-ups, widgets, videos & surveys

    Improved Time to Competency
    0 %
    Successful Self-Help Searches
    0 %
    Our Solutions

    Drive greater user adoptions with improved visibility into the technology you use and offer to employees or customers

    Boost user adoptions by gaining enhanced visibility into the technology landscape, empowering employees or customers with a seamless and engaging digital experience.

    Digital Transformation

    Help users get acquainted with new applications faster with step-by-step interactions that won’t leave them scratching their head in confusion. Boost employee productivity by 1.25x with a DAP that supports your organization’s digital transformation goals.

    Change Management

    Business heads can now rest easy with a 65% drop in go-to-launch enterprise applications upon integrating Whatfix into existing systems. Define user roles, control access, and offer customized content throughout all your business units with intelligent segmentation.

    User Onboarding

    Whether you’re an HR Manager introducing new users to existing systems or a Product Manager introducing existing employees to new systems, Whatfix will have you up and running in no time with beacons and pop-ups to guide them towards specific features or updates.

    Humanised transformation content

    Remote Training

    Whatfix supports hybrid work models, ensuring that your remote workforce won’t miss out even in constantly changing environments. Shorten the learning curve and boost user competency with capabilities like in-app training, task lists, and self-help widgets.

    Benefits

    A digital adoption platform that complements your organizational approach

    Enhance your organizational approach with a versatile digital adoption platform that seamlessly aligns with your needs, driving successful digital transformations.

    Automate repetitive tasks

    Contextualize across the organization

    Personalize Learning Experiences

    Two-way flow of data between apps

    DAP for: CRM || HCM || Insurance || CLM

    Enhance the impact of your digital transformation program by enhancing the user journey experience

    Amplify your digital transformation program through an enhanced user journey experience that revolutionizes outcomes.

    Guidance & Support

    Offer a helping hand at various touchpoints through live chat, learning management systems, knowledge bases, or the website.

    Content Creation

    Enrich learning & development by building, managing, and publishing content in multiple formats including video, PDR, slideshare, and more.

    Analytics & Reports

    Track user analytics at various stages of the adoption roadmap based on behavior, widget usage, and feedback to enhance experience.
    CASE STUDY #2

    Experian

    Leading global information services company, Experian, implemented Salesforce to enable their sales teams. Despite the initial training, several users faced difficulties navigating the tool due to their highly-customized processes. Whatfix delivered in-app guidance solutions to introduce and re-introduce the new tool to sales people in a cost-effective manner.

    Whatfix Solutions:

    – Interactive on-screen guidance and self help

    – Multi-format content creation with videos, PDFs, etc.

    – Specialized expertise in CRMs & supplementary features

    – Personalized and targeted reinforcement training

    Decrease in training content creation costs
    0 %
    Drop in number of support queries
    0 %
    Productivity growth in the first year of DA
    0 %
    Plans & Pricing

    Write to us for subscriptions

    Get onboard with digital enablement

    Layer your software with interactive user guidance for higher digital adoption.

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