About Us
We are a people-focused Singaporean consulting firm that helps small, medium & large businesses adopt modern technology to solve problems and work better. Our goal is to make digital tools easy to understand and use, so organizations can focus on what they do best
- Quick response
- Save time & money
Execution Design
To enable and empower organisations in their transformation journey by adopting the “PASO” Methodology
Plan
Current State assessment & Transformation agenda design.Automate
User friendly & Cost effective software.
Scale
Unleash value through automation & enterprise wide adoption.Optimise
Refine & Iterate to drive ROI.Our Solutions
Transform Your Email System into a Customer Experience Platform
Leverage the full power of Gmail or Outlook with advanced features, turning your inbox into a powerful communication hub.
Customer Service
Multi-channel help desk inside Gmail to process queries from email, chat, phone, and WhatsApp. Advanced analytics to improve team performance and customer satisfaction. Automations, rule-based assignment, and a knowledge base to reduce repetitive work.
Finance Operations
Task assignment to drive visibility into inquiries from customers, employees, and vendors. Rule-based approval workflows for accelerating cash payments and collections. Integrations with leading ERPs and platforms for seamless accounting operations.
Service Management
Help desk within Gmail to track and process service requests. Auto-assignment of tasks based on skills, work-shift, round-robin, and workload. Integrations with Jira, Asana, Zapier, and Salesforce for a connected tech stack.
People Operations
HR Help Desk to collect, assign, and track employee queries. Auto-assignment to route queries to the right people. In-depth analytics to measure turnaround time for faster employee support.
Easy to deploy, easy to use CRM
Unifying Sales and Marketing
Bridging siloes for enhanced collaboration, gain holistic visibility into the lead-to-customer cycle while empowering individual team independence.
Marketing
Conversion Optimization
Analyze visitor behavior and optimize your website to enhance the experience and capture quality leads
Chat Campaigns
Engage visitors on your website by striking up contextual chat conversations and delivering intuitive messages
Customer Segmentation
Segment your broad audience based on demography, geography, and behavior for targeted messaging
Email Campaigns
Design, schedule, and deliver stylized marketing emails that will boost your conversions and improve engagement
Event Tracking
Track customer activity throughout their lifecycle to create smoother and more personalized interactions
Campaign Journeys
Automate your email communications and trigger actions based on user behavior and interaction on your website
Landing Pages
Create high-converting landing pages with a drag-and-drop builder and an extensive repository of templates
Marketing Reports
Optimize performance with the help of key metrics & data presented as easy-to-understand graphics and visuals
Sales
Contact Management
Take a look at customers’ activities, appointments, and their other interactions with your business
Cloud Telephony
In-built cloud telephony capabilities that let you make, take, or record calls, and more, across 90+ countries
Configure, Price, Quote
Generate all forms of branded documents with custom templates for quotes, invoices, contracts, etc.
Deal Management
Create new deals, set up automatic follow ups on deals in the pipeline, and forecast deal performance & revenue
Email Integration
Connect your inbox to Freshsales with a two-way email sync and build effective sales campaigns
Freddy AI
Your AI-powered assistant to help you get better results from insight-driven decisions and powerful automations
Mobile App
Get access to customer details, tasks & appointments, product & pricing catalogs, and more while on the field
Sales Reports
Optimize performance with the help of key metrics & data presented as easy-to-understand graphics and visuals
If you don’t find your answer, feel free to give us a call or drop us a note