About Freshideas.ai

Design-Driven. Human-Centered. AI-Powered.

Freshideas isn’t just a consultancy—we’re your digital transformation partner, shaped by real-world challenges and built to thrive in complexity.

Launched at the height of the global pandemic, FreshIdeas began as a bold response to uncertainty—built on decades of experience, a deep belief in intuitive technology, and a drive to help businesses navigate digital transformation with clarity and confidence.

Singapore

Malaysia

India

Vietnam

Thailand

UAE

Today, we are a growing, profitable firm trusted by over 100 clients, helping organizations of all sizes navigate and thrive in an AI-powered world.

Our Vision and Mission
Our Vision

To humanise the transformation journey of every customer.

We believe digital transformation isn’t just a technical shift—it’s a human one. Our goal is to ensure that every innovation, every piece of software, and every process enhancement serves real people in real, impactful ways.

Our Mission

Unleash value through smart software and services

We combine cutting-edge technology with practical business understanding to help organizations do more, grow faster, and deliver better results.

To enable and empower organisations in their transformation journey by adopting the “PASO” Methodology

PLAN

Assess the current state and co-create a transformation agenda

AUTOMATE

Implement user-friendly and cost-effective software

SCALE

Drive value through enterprise-wide adoption and integration

OPTIMISE

Continuously refine to maximize ROI

Our People

Meet our team

Our Freshideas team has a long history of success in technology, business management, and franchising.

Charles Manuel

Founder & CEO

Samuel Yau

Director, Freshideas Malaysia

Gautham Devlekar

Chief Operating officer

Carol Lim

Board Advisor, People & Values

Lim Fang Wei

Board Advisor, Financial Oversight and Planning

Client Success Team

Dennis Aloysius

Head of Solutions Engineering & Principal, Freshbeginnings

Eeshwer Kumaar

Chief of Staff

Shonali Prabhu

Head of Marketing

Stephen Nicholson

Managing Consultant

Kavita Konnoth

Director, Client Success

Our Belief

Generative AI is not just another tech trend—it’s a revolution, akin to the arrival of electricity or the internet. But most organizations are not ready. They’re drowning in legacy systems or fragmented SaaS tools. We believe transformation isn’t about adding more software—it’s about rethinking the systems, processes, and experiences that run your business.

"What businesses really need isn’t more tools. It’s better-designed systems — thoughtfully built, human-centered, and scalable."

At Freshideas, we see design as the invisible operating system of innovation. Great design doesn’t decorate—it simplifiesguides, and unleashes clarity in complexity.

People will forget what you said, people will forget what you did, but they will never forget how you made them feel.

- Maya Angelou